FAQ

Your ebooks are delivered automatically by an email from BookFunnel.com. If the email hasn’t arrived in 20 minutes, look for it in your Spam folder -- or if you have Gmail, check in your Promotions folder. Do you have more than one email address? The book will be delivered to the email address you used at checkout. For technical help with your ebook, email help@bookfunnel.com

Your e-book library can be found here: https://My.BookFunnel.com

Log in with the email you used to purchase/download your books. Your library will contain all ebooks you have purchased via BookFunnel from any and all authors.

Books can be read on:

• Kindle Fire tablets after 2015
• Nook tablets after 2014
• Kobo eReaders apart from Kobo Aura
• Apple devices: Apple Books, iTunes, iPads, iPhones using a minimum of iOS 10+ (2016) (but most were upgraded to iOS 10 after 2012)
• Android Tablets and Phones after Android 5.1(2013)
• your computer using Chrome or Firefox browser

You cannot download your ebooks to the BookFunnel app or read on the browser from the following:

• Any E-Ink devices, including Kindle Paperwhite, Touch, Voyage, Oasis, NOOK Glowlight, Kobo Aura
• Internet Explorer browser
• Kindle Fire 1st Gen (2011)
• NOOK Color (2010)
• NOOK Tablet (2011)
• NOOK HD (2012)

SOLUTION: If you have one of these, install Chrome or Firefox on your computer!

Find help here: https://getbookfunnel.com/

PayPal, Shopify’s own ShopPay, and credit cards.

When you buy an ebook preorder, you are charged at once by the payment method you select. The ebook is automatically delivered on the release date via an email from BookFunnel.com. 

If the email doesn’t arrive on that date, look for it in your Spam folder -- or if you have Gmail, in your Promotions folder.

Do you have more than one email address? The book will be delivered to the email address you used at checkout.